Assuring quality and happiness:
Our leashes are designed to make you and your dog happy. If that’s not the case, let us know. If you don’t love what you received please return your leash within 7 days of receipt for a full refund or an exchange. Your leash must not be damaged or demonstrate any wear and tear. You will be responsible for the cost of postage/courier for returned goods unless the original item was incorrectly shipped.
If you want to make a return:
Please send your leash back to us by re-packing it carefully in the muslin bag you received. You are not required to ship it in the box it came in but you will be responsible for the package until we receive it so we suggest your package is insured and/or has a tracking number.
We want to hear from you:
If there is any reason you are not satisfied with your leash or if the quality of the leash is questionable to you, please email us at firstname.lastname@example.org
When can I use free shipping codes?
We offer one time free shipping when you sign up with your email address. This promo code is only available for US shipments and non sale items only unless otherwise stipulated.
Houndstooth Leash Co
464 North Curson Ave
Los Angeles, CA 90036